Privacy Policy

Introduction
At Ethnicaps, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website or make a purchase from our store.

1. Information We Collect We may collect the following types of personal information:

  • Name
  • Contact details (phone number, email address, mailing address)
  • Payment information
  • Order details and transaction history
  • Account login credentials (if applicable)
  • Information related to customer inquiries or support requests

2. How We Use Your Information We use your personal information for the following purposes:

  • To process and fulfill your orders
  • To manage your account
  • To provide customer support
  • To improve our website, products, and services
  • To send promotional offers, newsletters, or updates (only with your consent)

3. Sharing Your Information We may share your information with trusted third parties for the following purposes:

  • Payment processing providers to facilitate secure transactions
  • Shipping and courier services to deliver your orders
  • Marketing and advertising partners to promote our products (only if you have opted in)

We do not sell or rent your personal information to third parties for their marketing purposes.

4. Data Security We implement strict security measures to protect your personal information. This includes encryption, firewalls, and secure server infrastructure to safeguard your data.

5. Cookies and Tracking Technologies Our website uses cookies and similar technologies to enhance your browsing experience. Cookies help us remember your preferences, track website performance, and improve our services. You can manage cookie preferences in your browser settings.

6. Your Rights You have the right to:

  • Access your personal data
  • Request corrections to your data
  • Request deletion of your data (subject to legal requirements)
  • Opt out of marketing communications at any time

7. Third-Party Links Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.

8. Children’s Privacy Our website is not intended for children under the age of 13. We do not knowingly collect personal information from minors.

9. Changes to This Policy We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

10. Contact Us If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Ethnicaps
B-7, Sargam Society, Satyanarayan Road,
Punagama Surat, Gujarat, 394185
Email: help@ethnicaps.com